Shipping Policy

PROCESSING TIME

- Orders usually take me 1-5 days to ship, depending on how busy I am
- Due to covid, please be aware of some mailing delays.
ESTIMATED Delivery Times:
- USA: 1-2 weeks (or less)
- CANADA: 4-6 weeks
-International (everywhere else); Can be up to 6 weeks to 2 months. (Please note: I am not responsible for delivery delays due to customs.)

☆Please click here for info on what countries I can NOT ship to☆

IMPORTANT INFO

☆ The cheapest shipping option for stickers and sticker sheets(including the sticker bundles) is STAMPED/UNTRACKED mailing, if you choose this option, please ensure your address is correct. *(I highly recommend getting tracked shipping, I do not offer replacements for untracked lost orders, once it gets shipped to USPS, it is out of my control.)*

☆ Any other items that are NOT stickers (excluding 4x6in prints, those can come with untracked!) are REQUIRED to have tracked shipping. There are also reminders in the description of products that tracked shipping is required.

If you chose the wrong shipping method:

1. I will send you an email to get the problem fixed!

2. If I have not received a response in 3 days, I will give an automatic refund

 If your package gets sent back to me:

There are two options:

1. I can resend the package, please note that you will have to pay shipping fee again.

2. I can refund the order excluding the shipping cost and 10% for restock fee. This is ONLY if the products are in good condition upon arrival.

VAT & CUSTOMS TAX INFO:

☆ INTERNATIONAL CUSTOMERS: I do NOT collect VAT or any other taxes that can be charged in your country. Buyers are responsible for any customs, import taxes, or additional fees that may apply to your country.

- EU & UK customers will be subject to paying any additional VAT taxes/service fees once it is in your country. I will not be collecting or remitting VAT, it is NOT included in the shipping or item price. Any and ALL additional fees from your country must be paid by the customer in order to claim your package.

- Please note that this can and will cause delays, so make sure you are monitoring your package through the tracking number that will be provided to you to avoid it being lost or sent back to me. 

☆If you are wondering about a lost/damaged package please contact me at sleepiestudio@gmail.com (please review my FAQ page beforehand)☆